Terms & Conditions
Return & Exchange Policy- StaySharpShears.com
We want you to be 100% thrilled with your purchase. If something isn’t quite right, here’s our straightforward return policy:
- Return Window: You may return eligible items within 7 days of delivery.
- Condition: Items must be unused, in original packaging, undamaged, and in brand-new, resellable condition.
- Restocking Fee: A 25–40% restocking fee may apply to certain items.
- Non-Returnable Items:
- Special/custom orders
- Brushes, combs, clips, and other sanitary tools (due to health and hygiene regulations) — unless the item arrived defective
- We’re truly sorry for the strictness on sanitary items, but we know you expect (and deserve) brand-new, untouched tools every time.
How to Return
- Contact us at info@staysharpshears.com for written return authorization (we can’t accept returns without it).
- Once authorized, you may choose an exchange or refund.
- Refunds are processed within 5–7 business days after we receive the returned item.
Questions? Just reach out — we’re always happy to help make things right.
Thank you for trusting StaySharpShears! ❤️
Shipping
Orders are shipped within 1 business day. Any out-of-stock item is back ordered and shipped immediately when the item becomes available. Delivery options are USPS First Class or Priority. Domestic shipments over $199 qualify for “free” shipping.
Warranty
Manufacturing transferrable warranty’s apply to products on this site. Contact us for more information.
Authenticity
Products on this site are authentic and protected by manufacturing patents.
Corrections
There may be information on this site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or upgrade the information on this site at any time, without prior notice.
Privacy
Stay Sharp’s Privacy Policy applies to use of this site, and it’s terms are made apart of the Terms of Use by this reference. To view Stay Sharp’s Privacy Policy, click here.
Contact Information
If you have any questions, please feel free to contact us and we will be glad to assist.